Skip to main content
Coordination in healthcare

We solve the coordination problem in healthcare

Coordination costs physicians and nurses hours every day — time their patients miss. helpwave makes coordination digital, structured and safe: in hospitals, care homes, MVZ and practices.

In productive use in hospital care · open source · BSI C5-attested hosting or on-premise

Sample view with demo data

For
Hospitals
Nursing & senior homes
MVZ & outpatient clinics
Practices
Practice networks

Coordination eats the time that belongs to patients

Physicians spend an average of three hours a day on administration and organisation.¹ Much of it is coordination — slow, inefficient and therefore expensive.

  • Who does what, when, for whom — agreed by phone, on paper and in passing
  • Information spread across people, shifts and systems
  • Handovers without structure — and things fall through the cracks
  • Patient requests through every channel at once
  • Documentation done twice, after the fact

¹ Marburger Bund, MB-Monitor 2024 (9,649 employed physicians surveyed). Source

helpwave solves the coordination problem

Smart digital tools for coordination — and at the same time the foundation for automated processes.

Coordination, digital and structured

Tasks, requests and handovers in one place — for the whole team, across shifts, wards and practices.

The base for automation

Well-coordinated work produces structured data — the foundation for automated processes and documentation that happens along the way.

More time for patients

Less searching, asking and chasing — so physicians and nurses can do what they are there for.

Coordination · Work · Documentation

Most people think of documentation first. But coordination comes before the actual work — whoever maps coordination well digitally can document well later.

1

Coordination

Who takes care of what, when and for whom. Agreed, assigned and visible to everyone involved.

2

Work

The actual work with the patient — without searching for information or chasing colleagues.

3

Documentation

Follows from coordinated work: what was planned, assigned and done is already recorded.

AI that creates time for people

AI in healthcare should not take people out of the interaction — it should give them more time for their patients. Coordinated, structured work is what makes that possible.

More on helpwave intelligence →
helpwave infrastructureOne login, one organisation model, one privacy concept — for every product.helpwave id for sign-in and access, helpwave scaffold for the organisation model, helpwave lab (beta) for interoperability.
Infrastructure →

Our Partners

mediQuu
MedLife
AGIT
Digital Hub Aachen
Collective Incubator
New Business Factory
RWTH Aachen University
Digital Hub münsterLAND
Ministerium für Wirtschaft, Industrie, Klimaschutz, und Energie des Landes NRW
REACH
Gründungsstipendium.NRW
Münsterhack
Trust & infrastructurePatient data stays in Germany — one isolated instance per customer.Hosted by a BSI C5-attested German cloud provider — not a hyperscaler — or on-premise behind your firewall.
BSI C5-attested hostingOne instance per customerGDPR · AVV · TOM
See how →

Let's take coordination off your team's plate.

Talk to Christian — physician, scientist, and the clinical mind behind helpwave. He'll show you how helpwave fits your hospital, care home or practice, without sales pressure.

Handling sensitive data? See our legal & infrastructure overview.