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Three products.
One goal: better coordination.

In the hospital, in the practice and in the practice network, each helpwave product solves one part of the coordination problem in healthcare. Each works on its own, and all three are built on the same infrastructure.

helpwave tasks

Task and team management for healthcare. helpwave tasks brings coordination in the team to where the work happens — at the patient. Who does what, by when, and what is still open: one shared view for physicians and nursing staff.

  • Tasks per patient and team, in hospital and practice
  • Real-time collaboration — everyone sees the same state
  • Saved views and presets for recurring workflows
  • FHIR and HL7 interfaces, connection to KIS and PVS

Sample view with demo data

App zum Doc

Coordination and communication between patients and practices, MVZ or outpatient clinics. Every request travels over one structured, end-to-end encrypted channel — on iOS, Android and in the browser.

  • Appointments, prescriptions and referrals as structured requests
  • Image findings and pre-admission questionnaires from home
  • End-to-end encrypted, independent of the PVS, no extra hardware

Sample view with demo data

helpwave netmanager

Coordination within practice networks. For MVZ management and the boards of practice networks recognised by the KV — from a small regional network to an umbrella organisation. Everything the network office needs, in one place.

  • User management for members and offices
  • Messages on every channel, surveys and events
  • Your own storage, your own domain, a member app

Sample view with demo data

helpwave infrastructure

All three products share one login, one organisational structure and one environment for integrations.

helpwave id

One login for every product — single sign-on, multi-factor authentication and role-based access.

About helpwave id

helpwave scaffold

Your organisational structure, captured once — sites, wards, teams and roles that every product inherits.

About helpwave scaffold

helpwave labBeta

The environment for integrations: partners and teams build and connect solutions via standardised interfaces.

About helpwave lab

Not sure where to start?

Talk to us. We look at how coordination works in your organisation today and show you which product fits.

Talk to us
Trust & infrastructurePatient data stays in Germany — one isolated instance per customer.Hosted on a BSI C5-attested German cloud provider — not a hyperscaler. Own certifications (ISO 27001, helpwave-scoped C5) are on the way.
BSI C5-attested hostingOne instance per customerGDPR · AVV · TOM
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