helpwave netmanager

The transfer phone call, finally killed.

Today, placing a transfer patient means a coordinator on hold for 40 minutes calling four hospitals. netmanager turns it into a 30-second placement: one shared queue, real-time bed availability, capability matching, audit trail.

Aachen Network
6 hospitals · live
UKA
8 ICU beds
St. Antonius
2 ICU beds
Marien
FULL
Eschweiler
5 ICU beds

One queue. Every hospital. Every bed.

01

Real-time bed status

Every participating hospital streams bed-level capacity into the network. ICU, IMC, normal ward, isolation — sliced by specialty, updated as discharges happen.

02

Capability matching

Patient needs a left-heart cath lab? netmanager only shows hospitals that have one and can take the patient now. No more guessing, no more cold calls.

03

Auditable handoff

Every placement is timestamped: who requested, who accepted, what data was shared, when transport was dispatched. Settles a year of insurance disputes in one query.

04

Crisis-ready

Mass casualty, pandemic surge, regional outage — netmanager pivots from routine placement to triage dispatch with a flag flip. Already battle-tested in NRW.

Stop calling. Start placing.

Connect your hospital to the netmanager network. Live within 30 days. Patients placed in seconds, not hours.